The Pheasant Inn Kielder wins TripAdvisor Hall of Fame status

We can’t tell you how proud and excited we are to be joining the TripAdvisor Certificate of Excellence Hall of Fame for 2015.

The internationally-recognised Certificate of Excellence Hall of Fame award celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveller reviews on TripAdvisor.

Establishments can’t apply to join the Hall of Fame or pay to be included in it, to win the status a business has to earn a Certificate of Excellence for five consecutive years.  

Every one of the lovely reviews our customers have put on TripAdvisor counted towards our winning this award and on behalf of the Kershaw family and our great team of staff past and present I’d like to thank everyone who took the time and trouble to comment on our service.

Running a busy Northumberland pub and bed and breakfast establishment is not a job for the faint-hearted, it takes 100% commitment and hard work to make sure everything we do is as good as it can possibly be. Which is why it’s great to see our hard work translated into good reviews on everything from our accommodation and service through to our hospitality and home cooked food.

We are totally thrilled to be joining a select list of highly respected North East pubs, restaurants and B&Bs to receive this award for outstanding service and quality. It’s been the usual busy season so far, with some very complimentary reviews left on TripAdvisor and other sites, and we aim to keep up the good work for the rest of this year and beyond.

Thanks again to everyone who made this award possible.