Tel. 01434 240382
Hi, I'm Angela. In this blog, we hope to share the highlights of running a Northumberland country inn and introduce you to some of the people we are lucky enough to meet along the way.
Here at The Pheasant Inn we have a continuous refurbishment process to keep both the pub and our Northumberland bed and breakfast accommodation up to high standards. This winter has been no exception, with lots of work going into refreshing the en-suite bathroom and shower areas in our eight guest rooms. Anyone who has taken on the task of cleaning and replacing the grouting and seals in their own bathrooms will know what a long and back-breaking job it is, but we’re happy to do it to make sure our rooms are clean and comfortable, and to please the eagle eyes of tourist board and TripAdvisor inspectors.
Speaking of comfort, if you’ve stayed with us you will know just how irresistible our ‘oh so comfy’ beds are after a day out in the fresh air followed by a tasty meal in our bar or restaurant. The last few weeks have seen us busy installing several new beds, along with a range of beautifully soft and luxurious Egyptian cotton sheets.
Running a busy b&b accommodation means the washing machines and dryers are constantly on, and we recently switched from laundering our linen in-house to outsourcing it to a local company, to take some of the workload off our team and make sure all our bed linen and fluffy towels are still finished to the highest standards.
We hope we’ve created the perfect environment for encouraging sweet dreams - come and visit us soon and tell us what you think.
We were very excited to receive an invitation from our Scotland-based Wine Merchant, Wine Importers Ltd, to an ‘Epicurean event of Food and Wine Pairing’ at the world famous Gleneagles hotel in Perthshire recently.
Here at The Pheasant we like to constantly refresh our wine list, as well as adding to our range of over 50 fine whiskies, so this was an event not to be missed and Robin and Angela took a rare break together to attend. And to those of you thinking Robin struck lucky with a very tax-effective treat for Angela’s recent milestone birthday, shame on you, nothing was further from his thoughts!
Wine Importers Ltd enjoy a great reputation for quality and the beautifully printed invitation promised wonderful wines and tasty dishes, to allow guests to sample an array of food styles combined with 250 wines from the best producers in the world. The promise certainly lived up to expectations and sparked lots of ideas for interesting new flavours and dishes among the audience.
Those of you familiar with the beautiful county of Northumberland know it’s a fair distance from Stannersburn to Gleneagles, so Robin and Angela took advantage and stayed over for a couple of nights. One of the highlights of the trip was tucking into the hotel’s famous breakfast the following morning. A great trip and all in the name of research you understand, there is nothing we won’t do for our guests!
Our staff become part of the family here at the Pheasant Inn Kielder, and we are sad to bid farewell to our lovely team of John and Natalie, who leave us shortly. The couple are eventually returning to Natalie’s home city of Melbourne in Australia, but before that Natalie is having a complete change and will be working at Go Ape, the zip line & treetop adventure course experts.
John and Natalie will have been with us for 12 months when they leave in March, which is a first for what were traditionally seasonal jobs for our bar and restaurant staff.
Running a Northumberland country pub with bed and breakfast has in previous years been very much a seasonal affair, peaking in summer and allowing us a little bit of breathing space during the winter months to allow us to get all our annual refurbishments done. But in recent years attractions like the Kielder Observatory, the Alnwick Garden and Northumberlandia have added to the castles, countryside and heritage attractions of our beautiful county of Northumberland, making business equally buoyant all year round.
The Kielder Observatory in particular draws hundreds of visitors, and we’re pleased to be on its list of recommended places to stay nearby. Northumberland being granted dark-sky status by The International Dark Skies Association really boosted visitor numbers, not just from the UK but further afield and we are always happy to welcome our stargazing visitors.
Anyway, back to John and Natalie, who have been a pleasure to work with over the last year. We are very sorry to see them leave but wish them all the very best for the future, whatever it holds for them. Stepping into their shoes are Arran and Agne who have been working in Malta and hail respectively from Scotland and Lithuania. We look forward to them joining the hard working team who give our customers a warm welcome and great service.
"Good people, good place, good food, good beer."
visitor from London
"An old English pub with modern accommodation in an idyllic spot. Good food, friendly staff ...need I say more? Fitness Centre? The great outdoors!"
visitor from Somerset
"The Kershaws' cooking is fresh, generous and flavoursome, producing wholesome traditional English fare."
The Pub Guide